FAQ's

Frequently Asked Questions

Popular Questions

At Exclusive Air Services (EASL), we understand that chartering a flight comes with many questions. Whether you’re booking a private charter, cargo transport, aerial survey, or Medevac service, we’re here to make your experience smooth and seamless. Below are answers to some of the most common questions to help you plan your journey with confidence. 🚁✨

You can book a helicopter charter by contacting our customer service team via phone, email, or our website.

Once we provide a quote and you confirm your booking, a 100% deposit is required to secure your flight.

In the event of a weather-related delay or cancellation, we will either reschedule your
flight at no extra cost or offer a refund in accordance with our cancellation policy.

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Get More Information about our company

Behind the scenes, we’ve got a seamless operation in full swing! From Finance and Operations to Sales, Business Development, and Administration, our departments work in perfect harmony to keep the business soaring. Every process is fine-tuned to deliver on our mission: providing you with world-class service that doesn’t just meet but exceeds your expectations.

With us, you’re not just in safe hands—you’re in the best hands. Let’s take your experience to the next level!

Location

The Watermark Business Park, Ndege Rd, Karen, Delta Court 2

Phone

+254 716 274 310 / +254 723 477 997

Email

info@exclusiveairservices.com

Opening Hours

Everyday 9 AM - 6 PM

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